You might have heard the phrase, “perception is reality.”
I first heard this used by a partner in the professional services firm I worked in just out of graduate school. He liked to say it as a “motivational” speech to get his associates to understand the importance of doing a good job and making our clients […]
“The focus we hold in our minds affects what we perceive and how we perform.”
David Allen
Essentially most interactions in the 21st century involve services. Interestingly, most people who volunteer will tell you they want to help people, to be of service. I wonder. Is this because when they are getting paid to work in a […]
Denise Starrett, CTACC, is the creator of Your Inner Smile, a company that promotes personal growth and well-being, helping highly motivated, service-oriented people to be the best of who they are in what they do.
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